Privacy Policy

Effective Date: 12th Dec, 2024

At Kisankarts, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform, products, and services. By accessing or using our platform, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide Directly:

• Personal Information: Name, contact details (email address, phone number), and address when you register or place an order.
• Financial Information: Bank account details or payment information for transactions.
• Business Information: Details about your farm, business, or the products/services you sell or purchase on the platform.

b. Information We Collect Automatically:

• Device Information: Type of device, operating system, and browser used to access the platform.
• Usage Data: Pages visited, actions performed, and other activity metrics.
• Location Data: Approximate location derived from IP addresses or GPS (if enabled).

c. Information From Third Parties:

• Credit service providers and financial institutions for assessing eligibility for credit services.
• External agencies for facilitating market linkages and export-related services.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our platform, products, and services.
• Facilitate transactions between buyers and sellers.
• Offer personalized recommendations, promotions, and deals.
• Enhance user experience through training and consultancy.
• Provide farmers' market link edges and export opportunities.
• Ensure compliance with legal and regulatory requirements.
• Deliver customer support and respond to inquiries.

3. Sharing of Information

We may share your information with:

• Buyers and Sellers: For completing transactions or inquiries related to products and services.
• Service Providers: Third-party vendors for payment processing, logistics, and other support services.
• Government Authorities: As required for regulatory compliance or legal processes.
• Partners: To facilitate export opportunities or other collaborations beneficial to stakeholders.
• With Consent: When you explicitly agree to share your information.

4. Data Security

We implement robust security measures to protect your personal information, including:

• Encryption of sensitive data.
• Regular audits and monitoring for potential vulnerabilities.
• Restricted access to personal data to authorized personnel only.

However, while we strive to secure your data, no system can guarantee absolute security. We encourage you to protect your account credentials and report any suspicious activity.

5. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

6. Your Rights

You have the following rights concerning your data:

• Access and Correction: Review and update your personal information.
• Data Portability: Request a copy of your data in a structured format.
• Opt-Out: Unsubscribe from promotional communications.
• Deletion: Request the removal of your data, subject to legal requirements.

To exercise these rights, contact us at kisankarts@gmail.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve platform functionality.
• Personalize user experiences.
• Analyze usage patterns.

You can manage your cookie preferences through your browser settings.

8. Updates to This Privacy Policy

Kisankarts reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us:

Email: kisankarts@gmail.com

Phone: +(011)-6965-5326

Address: 7th floor, Monibhandar, Webel Bhavan, Block EP-GP, Sector-V, Salt Lake, Kolkata, 700091.

Thank you for trusting Kisankarts as your partner in agriculture. Your privacy and trust are paramount to us.